It is Ramon’s passion for education that has materialized into a business with verifiable success. After retiring from the United States Marine Corps, Ramon taught at Brooke Point High School. During his tenure as a teacher, he recognized the absence of quality career and technical training available and was inspired to establish Serrato Corporation. It is his firm belief that everyone is capable of learning and he has made it his mission to facilitate the learning process by providing management services to government agencies and academic institutions alike.
Much of Ramon Serrato’s 20 year Marine Corps career was spent in vocational training and educational activities. His hard work and dedication to instruction were recognized by the USMC with nominations for instructor of the quarter and of the year. Ramon later became the Education Service Officer (ESO) at Marine Corps Logistics Base. In this capacity, he opened the first, fully functional Base Education and Training Center providing educational counseling, tuition assistance, and testing services to military personnel and their families.
His extensive experience in military training and as an ESO gained his first contracting opportunity with the United States Marine Corps’ Lifelong Learning program where he managed educational counselors, testing, tuition, and drug and alcohol personnel at several different locations. Since that first contract was awarded, Ramon has led Serrato Corporation through several ventures to include the provision of services at numerous Job Corps centers and several military installations. His vision and leadership allow Serrato to continue to expand and refine our areas of expertise.
Ramon Serrato holds a Baccalaureate Degree from Campbell University, is pursuing Masters in Educational Leadership, and is a Master Trainer for the National Center for Construction Education and Research (NCCER).
VICE PRESIDENT, JOB CORPS OPERATIONS
Ms. Cheryll Yowell currently monitors all components of the Job Corps Career Development Services System (CDSS) at the Cleveland Job Corps Center and the Charleston Job Corps Center to ensure both centers are being maintained and operated effectively and students are receiving quality services, residential, counseling, training and education, and job placement as prescribed under the approved CDSS plan, center/corporate policies and the Personnel Requirements Handbook (PRH). She also analyzes statistical data and management reports pertaining to collaboration between center and Outreach and Admissions contractors to promptly identify performance trends and problems with new student arrivals, recommending corrective action plans, and providing technical assistance to ensure that corrective actions are implemented timely and effectively.
Ms. Yowell served as the Director of Education at the North Texas Job Corps, overseeing all of the academics and career technical programs. She also served as the Career Technical Education Director for the school District in Granbury, TX. In this capacity, Ms. Yowell oversaw the planning, development, implementation, and evaluation of all information technology (IT) services.
She also served as coordinator for the writing of technology curriculum and developed and evaluation process for IT programs and implemented changes and updates based on her findings. Ms. Yowell has a M.S. degree in Educational Administration from Texas A&M.
VICE PRESIDENT, FINANCE/ADMINISTRATION
Terry began his accounting career during his nine year tenure with the United States Marines. After receiving an Honorable Discharge, he received his Bachelors of Science Degree in Accounting from the University of Arizona and an MBA from the University of Phoenix. He is an innovative and driven accounting professional with over 35 years with a myriad of businesses.
His strong interpersonal skills and successful endeavors to learn new methods of accounting have accommodated his professional requirements in manufacturing, engineering, restaurant, facilities maintenance and government fund accounting. Terry’s philosophy has been to lead by example, and has no problem, rolling up his sleeves to get the job done. He has an innate ability to communicate and bridge the gap between what has been done and what others say can’t be accomplished that makes him stand out above the rest when it comes to his leadership and abilities. Terry also has an extensive management background in Human Resources, Auditing, and Budget/Bid Proposals.
VICE PRESIDENT, JOB CORPS OPERATIONS
With almost twenty years of experience in Job Corps, Ms. Evans has served in various leadership capacities. Ms. Evans started her career with Job Corps as an On-call Residential Advisor while working as a school Social Worker with foster youth and as a manager at a healthcare facility. Through her work as a Residential Advisor, she became passionate about the mission of Job Corps, along with the impact the program had on young adults, and decided to explore her options as a permanent staff. Once she was hired as a full time employee, Ms. Evans served in the roles of Counseling Supervisor, Director of Social Development and as a Center Director for over six years. During her tenure with Job Corps, Ms. Evans has learned that in order to operate a successful center, you must create innovative evening programs to change students’ old behaviors into a new mindset while giving them new tools for success. Ms. Evans has a B.A. in Social Work from California State University, Chico.
Corporate Human Resource Director
Ms. Joyce Barrett is a Human Resources (HR) professional with over 20 years of experience in various industries (i.e. Job Corps, education, communications and energy). A native of Texas, she was a former adjunct professor at the University of Houston Central Campus where she taught HR management. Prior to coming on board with Serrato Corporation, Ms. Barrett was the HR Director for MJLM. In that role, she was responsible for HR oversight for the Alabama division working with the Department of Defense. Additionally, she supported DOL Job Corps initiatives with HR support to the Shriver, Woodland, Woodstock, and Sacramento Job Corps Centers. Other experience includes the HR manager for a major television station where she partnered with senior level management to provide strategic HR direction, ensuring initiatives aligned with business goals. Ms. Barrett has a reputation as a results-oriented leader for directing interpersonal and problem resolution that ensures achievement of group and individual goals. She also possesses in-depth knowledge of state and federal laws relating to all aspects of HR.
Her areas of expertise include recruiting, employee relations, benefits, training and EEO/AAP administration, employee relations, mediation and investigations. Ms. Barrett holds a Bachelor of Science Degree in Business Management from LeTourneau University and has courses towards a Master’s Degree in Business Management with an emphasis in Human Sciences at Our Lady of the Lake University.
Ms. Barrett also holds an HR Certificate, is a Certified Professional Coach, Certified EEO Investigator and holds a Behavioral Technology Certification (Teaching Company Executives on Hiring Techniques).
HR & Finance Support Specialist
Ms. Serrato recently obtained her Associates in Business Accounting at Pima Community College in 2013. While attending Pima Community College, she was employed at four different jobs learning retail and healthcare industry business practices.
Ms. Serrato now serves as an accounting clerk in support of Serrato Corporate Finance Director. Her main goal is to continue her education at University of Arizona in business management.
Operation Support Specialist
Ms. Forrest, an expert in customer service, is the Corporate Executive Assistant at Serrato Corporation. Prior to joining the Serrato team Ms. Forrest was a practicing surgical veterinary assistant, graduating from Pima Medical institute as a certified veterinary assistant in 2010. Ms. Forrest has extensive experience in customer service, event coordination/planning and various clerical work and uses her skills to provide support in various areas of the company.
Mrs. Veiga brings over 26 years of accounting experience to the Serrato Team. Through her passion for learning she has gained knowledge and experience in the field of accounting. She has worked her way up from a full charge bookkeeper to a staff accountant while working in several industries including retail, manufacturing, farming, non-profit and technology. Additionally, she has a background in human resources. Susana plans to continue her education by attending Pima Community College to acquire a degree in business administration with the hopes and dreams to continue her education at a four-year college.
CORPORATE PUBLIC MEDIA RELATIONS
Mrs. Houston began her career in the education system in 2004 as Special Education Assistant at Fayette County Board Of Education where she played a key role in assisting students with physical and mental disabilities. She also worked as a Substitute Instructional Assistant at Fayette County Board Of Education. Later she went on to become a Student Ambassador and Student Mentor for Kentucky State University where she was able to provide advice, support and serve as a role model for incoming freshmen. In addition, she mentored on behalf of the Kentucky Organization for Foster Youth (KOFFY) college students enrolled at Kentucky State University that were currently or formerly in foster care.
As her career in education progressed, she worked as Career Preparation Instructor/ Career Transition Coordinator at Whitney M. Young Job Corps, Outreach & Admission Counselor at Insights Training Group/Job Corps, and Substitute Teacher at Jefferson County Board Of Education.
CORPORATE DIRECTOR OF SECURITY AND SAFETY
Mr. Serrato, a United States Marine, started his career with the United States Border Patrol (USBP) in 1985, now under Homeland Security, working in various leadership positions throughout his 28 years with the organization. Mr. Serrato was heavily involved as an instructor with both entities, requiring sharp oral communication skills and a keen insight to human behavior. Most recently, Mr. Serrato was the Patrol Agent in Charge (PAIC) of the Deming, New Mexico USBP station. He was accountable for more than 420 employees, an annual budget of thirty-four million dollars.
Mr. Serrato directed all operations including strategic and tactical planning for approximately 93 miles of international boundaries with Mexico, which lead to Mr. Serrato receiving recognition for his subject matter expertise and innovation in homeland security. Mr. Serrato specializes in effectively developing, leading, and managing multiple and complex programs that included intelligence operations; criminal prosecutions; narcotics task force operations; K-9 units; horse patrols; public relations liaison and physical security programs along with border infrastructure projects.
Mr. Serrato has completed Contracting Officer’s Technical Representative (COTR), Academy Instructor and National Environmental Policy Act (NEPA) training.
OUTREACH ADMISSIONS & CAREER TRANSITION COUNSELOR
Mrs. Gordon, a native of Springfield, Ohio and an Ohio State and Cleveland Brown fan, has extensive experience working with adolescents and young adults in the counseling, education and training fields. She worked for the North Texas Job Corps Center as a Career Counselor, and in her position as career development counselor, Mrs. Gordon worked closely with students in all aspects of their development from career planning to independent living skills.
She worked closely with students helping them adjust to center life and to develop personal career plans that included leading a very successful anger management program. Her extraordinary efforts advanced her to the positions of Career Transition Services Manager and Acting Outreach and Admissions/Career Transition Services Director until March 2013 when she began her work with Grayson College.
Mrs. Gordon holds a Masters of Education in Community Counseling and a Bachelor of Arts in Sociology. She is currently certified in the State of Texas as a Licensed Professional Counselor.
CENTER DIRECTOR, CLEVELAND JOB CORPS CENTER
With over ten years of experience in various leadership positions with Job Corps, William Houston holds the demanding position of Center Director for the Cleveland Job Corps Center. Prior to his acceptance of this position, he served as Center Director, Career Development Services Systems Director, as well as manager of career development, residential living, and academics.
It is Mr. Houston’s responsibility to plan and direct all center plans and activities and ensure that they meet Department of Labor Standards. His steadfast focus and attention to detail have led to improved performance ratings during his tenure as well as decreased losses. Mr. Houston has developed a successful partnership with government, civic, and community leaders in an effort to promote acceptance of the Job Corps program, thereby expanding opportunities for Job Corps students within the community. Mr. Houston earned his B.A. in Criminal Justice from Ohio State University.
Center Director, Flint Hills Job Corps Center
Johnny Taylor started his Job Corps career over twenty-one years ago. He has amassed experience in social development, training and administration. What started as a job quickly became his passion. Johnny’s philosophy permeates the center and includes every student and staff member. He firmly believes the Flint Hills Job Corps Center is a family. A family of UNITY. No matter what you have been through or are going through, you are NOT alone. Mr. Taylor challenges everyone, every day to be better and do better.
Mr. Taylor holds a Bachelor of Arts in Health, Physical Education and Recreation from Kansas Wesleyan University where he attended on a football scholarship.